Active/Inactive Customers
The Active Customers and Inactive Customers pages display
all customers in the system. You can group the customers as active or
inactive depending on your preference. Active Customers usually
include those with pending orders or orders that have recently been
filled. Inactive Customers usually include those who have decided
not to create a user account or haven't submitted an order recently.
Contact your Site Administrator or Super User for your rules regarding
customers.
FunctionsSearch for Customer
Type the parameter by
which you want to search for a customer. For example, type CA to
search for all customers located in the state of California. Only the
customers containing the search parameter will be displayed.
Delete Checked Customers
Click this button after checking the
customer(s) you want to delete. A warning is displayed. Click OK to
delete. The deleted customer(s) are removed from the page, but remain in
the system. Hint: To delete an individual customer, click the
X in the red square beside the customer ID.
Deactivate Checked Customers (on the Active Customers
page)
or
Activate Checked Customers (on the
Inactive Customers page)
Click this button after checking the
customers(s) you want to activate or deactivate. The customer(s) are moved
to the appropriate section. Hint: To activate or deactivate an
individual customer, click the black arrow beside the customer ID.
FeaturesYou can sort the customer list by clicking the heading of
the column by which you want to sort. For instance, to sort by customer
ID, click the ID heading. This displays the customers by ID in
ascending or descending alphabetical order.
You can click the customer ID to access the View Customer
page to view the details of a specific customer.
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